Our Services

WE SUPPORT WHAT OTHER COMPANIES SELL!

If your company is currently experiencing problems such as these:

*      Unreliable Equipment           *      Machine Downtime

*      Poor Service Response        *      Untrained Service Personnel

*      Unavailable Spare Parts       *      High Cost of Service

*      Poor Technical Support        *      Unsatisfactory Answers

We have the ability and dedication to solve the problems that diminish machine capability and cost you valuable production time. With over 35 years experience in the manufacture, rebuilding and service of manual and CNC metal cutting machine tools, we are able to provide technical support and services unsurpassed in the industry.

Design Resource & Services Inc. is more than a service organization with over 25 years of experience in responsive technical services, including machinery repair, rebuilding, retrofitting, laser calibration and more for your manufacturing equipment in manufacturing industry. Our management and technical staff bring together critical disciplines from machinery design, manufacturing, overhaul and service.

While Periodic Maintenance is often a neglected area, we at Design Resource & Services. Inc. consider it vital to the long term operation and reliability of your machinery. Because periodic maintenance is so important, we will offer to assist you in any way we can to incorporate and carry out an effective program, including assisting you in setup, training your personnel, supervising the program, or completing all of the maintenance services ourselves.

In manufacturing today, terms for quality control abound, as do the demands for higher quality products, delivered in less time for a lower price! Easier said than done! Certainly one of the critical factors in reaching and maintaining these higher levels of quality and efficiency is the capacity of the machinery to meet accuracy and repeatability specifications. Qualifying the machinery is the first step in this process. Utilizing state-of-the-art laser measuring equipment, we can measure, correct and qualify your machinery. Initially, the laser tells us what to correct, and once corrected the laser provides certified performance results traceable to internationally-recognized standards. And since most quality standards require ongoing conformance testing, a program of periodic inspection will ensure that this requirement is met.

If you would like to know more about any of the services and products offered by design resource and services, please speak to one of our representatives or visit our web site at www.designresourceinc.net.

Among the services that we offer, we also provide Technical Support and Counseling to help you to troubleshoot and correct problems with your equipment.

Whenever you call/contact us for assistance, please provide the following information:

  • The machine Manufacturer, Model Number and Serial Number
  • The Control Type (e.g. Fanuc 15MB control)
  • The Nature of the problem, including any alarm numbers, diagnostic information and symptoms

Even if you just have a general question about your machine, or a new machine that you are considering, please contact us:

Design Resource & Services
478 Timber Ridge Road
Middletown, CT 06457
p: (860) 632.0277
f:  (860) 632.0214

 

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